It is our responsibility to arrange and oversee the general upkeep of the building and to ensure that it is maintained to a high standard and that all necessary repairs, including cyclical works, are carried out. It is our role as a factor to keep factored properties in a good state of repair, including maintenance of all the common parts and areas surrounding the building. As well as us, as the factor providing the above service, it is also the responsibility of owners to keep their own property and the common areas well maintained.   

Milnbank Property Services (MPS) are responsible for implementing and administering a comprehensive factoring service on behalf of our owner occupiers, ensuring that customers receive both value for money as well as satisfaction from the services provided. We will apportion administration and direct costs appropriately between homeowners and recover costs efficiently. We will ensure that the costs of providing a factoring service are fully recouped.