53 Ballindalloch Drive, Glasgow G31 3DQ telephone: 0141 551 8131
Corporate Services

Corporate Services

Corporate Services incorporates Customer Services, Governance, HR and IT. Other than the Customer Services, this function provides internal assistance to all staff to ensure that our service delivery can be achieved.

Customer Services

Our Customer Services staff are based at the Association ‘s reception area and are charged with providing all our customers – tenants, owners and visitors to the office – with a high level of customer care.

Governance

Governance ensures that the Association’s strategic objectives of meeting housing and related needs within the community and providing our tenants and other customers with an excellent service are met.

HR

Human Resources is the management of the Association’s employees. The Management Committee monitors staff performance, training and development and all general aspects of employment on a regular basis.

IT

As IT continues to develop the Association endeavours to communicate with residents via email, mobiles and text. Please see ‘Contact Us’ on our website to assist with electronically contacting us.

Repairs

Repairs

We are committed to providing a comprehensive repairs and maintenance service including 24 hour emergency cover.

Factoring

Factoring

Details of how your factoring is calculated, comparisons with other organisations and ways to pay.

Housing Services

Housing Services

Information on aspects of being an existing or prospective tenant of Milnbank Housing Association.

Community

Community

The activities of MCE was established to focus on the Association's wider role of housing activity.

Milnbank Housing Association
53 Ballindalloch Drive
Glasgow
G31 3DQ

CALL: 0141 551 8131

Phone: 0141 551 8131

Fax: 0141 550 2060
E-Mail: admin@milnbank.org.uk
Open: Monday to Friday 08:30am to 5pm
Closed: Public Holidays

awards

Milnbank Housing Association
Registered Scottish Charity Number SC039891
Terms & Conditions
Milnbank Housing Association © 2017
All Rights Reserved | Admin Only