Emergency Call-Out

Emergency Repairs Call-Out Service

Emergency repair requests outside normal office hours should be reported to 0141-551-8131 whereupon the caller will be offered 2 "touch button" option:

  • Option 1 for emergencies - Press 0
  • Option 2 for non emergencies - Press 1

Where possible the contractor will fix and complete any jobs on site, however some repairs will only be made safe and follow-up work will be carried out as necessary.

PLEASE NOTE: 
Resident's who use the call out service for a repair that could have been carried out during normal working hours or repairs that are their responsibility will be charged for the full cost of the call out. 

IMPORTANT: GAS ESCAPE SHOULD BE REPORTED TO The National Grid AT ANY TIME OF DAY OR NIGHT ON FREEPHONE: 0800 111 999


Click the following link to see: Satisfaction Survey MHA's In House Emergency Call-Out Service