Mission Statement and Values

MILNBANK HOUSINGASSOCIATION’s MISSION STATEMENT

MHA’s Mission Statement applies to the Association and its two subsidiaries.

MHA’s Mission is to meet housing and related needs within our community and provide our tenants and other customers with an excellent service.

People living in the MHA community should:

· Enjoy warm, safe and affordable homes, and receive excellent services from MHA

· Live in neighbourhoods that are clean and well cared for, where there is real community pride

· Have access to opportunities and community services, to help everyone achieve a good quality of life.

MILNBANK HOUSING ASSOCIATION’s VALUES

MHA’s values guide how we work with residents and the community, with partner organisations, and with each other as committee members and colleagues.

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Equality is central to our values, and we will always promote fair treatment and equal access to services and opportunities for all.

We are committed to providing a comprehensive repairs and maintenance service including 24 hour emergency cover.

Details of how your factoring is calculated, comparisons with other organisations and ways to pay.

Information on aspects of being an existing or prospective tenant of Milnbank Housing Association.

Milnbank Community Enterprises was established to focus on the Association's wider role of housing activity.

Milnbank Housing Association
53 Ballindalloch Drive
Glasgow
G31 3DQ

Phone: 0141 551 8131

Fax: 0141 550 2060
E-Mail: admin@milnbank.org.uk
Open: Monday to Friday 08:30am to 5pm
Closed: Public Holidays

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