53 Ballindalloch Drive, Glasgow G31 3DQ telephone: 0141 551 8131
Home About Us Tenants Factoring Community Activities News & Events Freedom of Information Community Wellbeing Contact Us
Freedom of Information

Freedom of Information

The Scottish Parliament approved at Order in April 2019 that brings RSL’s under the scope of the Freedom of Information (Scotland) Act 2002 (FOISA) and also Environmental Information (Scotland) Regulations 2004 (EIRs).

This means that MHA becomes a “public authority” for the purposes of Freedom of Information and will be subject to FOISA from 11th November 2019.

Freedom of Information law places three main duties on authorities.

These three duties are:

  • Duty to publishAuthorities must publish information about the work they do, the decisions they take and the services they provide
  • Duty to respond to requests Authorities must respond to the requests for information they receive
  • Duty to advise and assist Authorities must help people who want to access their information

The Freedom of Information (Scotland) Act 2002 (FOISA) requires that all housing associations in Scotland must produce and maintain a publication scheme which details all of the key information that we publish and how it can be accessed.  This Guide to Information contains links to where you can find all of the information listed online.

If the information you require is not included within the Guide to Information please contact Pauline Hamilton, Data Protection Officer on 0141 551 8131 or 

Click here for the MHA Guide to Information

Click here for our Charging Schedule



We are committed to providing a comprehensive repairs and maintenance service including 24 hour emergency cover.



Details of how your factoring is calculated, comparisons with other organisations and ways to pay.

Housing Services

Housing Services

Information on aspects of being an existing or prospective tenant of Milnbank Housing Association.



Milnbank Community Enterprises was established to focus on the Association's wider role of housing activity.

Milnbank Housing Association
53 Ballindalloch Drive
G31 3DQ

CALL: 0141 551 8131

Phone: 0141 551 8131

Fax: 0141 550 2060
Open: Monday to Friday 08:30am to 5pm
Closed: Public Holidays


Terms & Conditions - Privacy Policy Milnbank Housing Association © All Rights Reserved Admin Only